Why guest experience still lacks the guest
For decades, the hospitality industry has relied on consultants to improve performance, refine operations and elevate guest experience. Most of...
Elias Berthold is the CEO of Hospritality (hospritality.com) and the founder of HotelEditorial, with more than 20 years of experience as a global PR consultant advising international brands. A lifelong traveller, Elias has spent decades living in and experiencing some of the world’s most exceptional hotels. This perspective gives him a dual lens: the strategic insight of a seasoned consultant and the discerning eye of a guest who understands that today’s hotels are more than just places to stay. Through HotelEditorial, Elias curates the stories that matter most, highlighting the people, places, and projects shaping the future of global hospitality, from groundbreaking new openings to visionary developments in the making.
For decades, the hospitality industry has relied on consultants to improve performance, refine operations and elevate guest experience. Most of...
Venice has welcomed the long-awaited opening of Orient Express Venezia, marking a significant moment for the city’s evolving luxury hospitality...
Sofitel Rio de Janeiro Ipanema is set to reopen at the end of 2026, becoming the brand’s first flagship hotel...
Two storied boutique hotels are set to join The Luxury Collection, bringing the brand to Cambodia and Laos.La Résidence Phou...
St. Regis is set to open on Maui’s northwest coast, where The Resort at Kapalua Bay is entering a new...
Relais & Châteaux has added nine new members across the United States, Europe, Mexico, Belize and Turkey, expanding its global...
Minor Hotels will launch its new luxury brand, The Wolseley Hotels, with its first property in New York, set to...
The Lake Como EDITION has opened in Italy, reimagining a historic 19th-century palazzo on the western shore of Lake Como,...
AZUMA FARM is a new hospitality brand developed by Azumi Japan in collaboration with East Japan Railway Company. The concept...
The long-awaited Andaz Lisbon has officially opened its doors, marking the brand’s debut in Portugal.Set within Lisbon’s historic Baixa district,...
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Strategy, PR and media relations, alongside guest and passenger experience audits, pre-launch advisory and brand positioning across luxury hospitality, private aviation, airlines and premium travel.
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